Delivery & Return
Enjoy free delivery on thousands of products at Electromedical Hub for orders over $100 (or PKR 30,000). For added convenience, you can choose a specific delivery date and time for a small additional fee. This way, your medical equipment and electronics arrive exactly when you need them.
Delivery Options Overview
At Electromedical Hub, we offer a variety of shipping options to suit your needs, whether you're located within Pakistan or abroad. For domestic customers, we partner with leading Pakistani courier services such as TCS and Leopards Courier for reliable, fast, and cost-effective deliveries. If you're looking for international shipping, we provide options such as DHL Express for faster delivery and secure handling, or you can opt for a specialized freight forwarder for larger, more sensitive equipment. You can also choose to pick up your order directly from our location if that’s more convenient for you. Below is a detailed overview of all available shipping methods tailored for your convenience.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
At Electromedical Hub, we understand the importance of customer satisfaction, which is why we offer a flexible return policy for all high-quality products purchased online. You have the right to cancel your purchase within 14 days of receiving your order. To exercise this right, it is important to ensure that the product remains in its original condition. However, if the device is accidentally damaged or altered without the customer being at fault, your right to cancel remains intact. Additionally, unpacking the product or testing its functionality won’t affect your ability to request a refund, even if the value has been slightly reduced.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
An unhappy client is always a challenge, but when the client can't quite articulate the problem, it's a much bigger issue. This typically signals a lack of collaboration, poor communication, and missing checkpoints. It often means that there wasn’t a clear, detailed process in place from the beginning.
In such cases, the project is often derailed from the outset, and fixing it isn’t as simple as avoiding design clichés like overusing bold text or italics. The real solution goes deeper: ensuring there’s a structured content strategy, clearly defined expectations, and open communication every step of the way.
At Electromedical Hub, delivery services are typically not available on public holidays. However, we strive to process and ship your orders as soon as possible on the next business day. If you have specific delivery needs, please feel free to contact our support team for assistance.
To determine if we deliver to your postcode, please provide your postcode or contact our customer support team with this information. We will be happy to check delivery availability and provide you with all the relevant details.
Next-day delivery is available for most orders at Electromedical Hub, but it depends on the product's availability and your delivery location. To confirm if next-day delivery can be applied to your specific order, please contact our customer support team with your order details and postcode. We’ll provide you with the most accurate information and ensure your delivery meets your needs.
Yes, typically a signature is required upon delivery to ensure that the package is received by the intended recipient. However, if you're unable to be present, you may have options such as leaving instructions for a safe place or authorizing a neighbor to sign on your behalf. Please check with our customer support team for specific details and options available for your delivery.
Your Premier Destination for Advanced Medical Equipment and Home Electronics
At Electromedical Hub, we specialize in providing top-tier medical equipment and innovative home electronics to meet your needs. Our extensive online store features a curated selection of advanced medical devices designed for precision and reliability, alongside cutting-edge household appliances that blend functionality with modern technology. Whether you're looking to upgrade your home setup or equip your medical practice with state-of-the-art tools, Electromedical Hub is your trusted partner for quality, performance, and exceptional service. Explore our diverse product range and experience the difference of expertly curated solutions for your home and healthcare needs.